Refund policy

Refund & Return Policy

90-Day Money-Back Guarantee

At Blindspot Air, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you can request a return within 90 days of receiving your order for a full refund of the product purchase price.

To qualify under this voluntary guarantee, the product must be in good condition and returned in its original packaging. Customers are responsible for return shipping costs for change-of-mind returns, unless otherwise required by applicable law.

To initiate a return, email info@myblindspotair.com with your order number. We will provide return instructions. Approved refunds are issued to the original payment method.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, contact info@myblindspotair.com as soon as possible and include your order number and a description of the issue. Photos of the item and packaging may help us resolve it more quickly.

We will arrange a replacement at no additional charge where appropriate. Any refund, repair, or other remedy required by applicable law remains available.

Order Cancellations

If you need to cancel your order, contact info@myblindspotair.com as soon as possible. Our shipping team processes orders Monday through Saturday. Once an order has been dispatched, we may not be able to cancel it; you may instead request a return under this policy.

Change of Mind & Exchanges

For change-of-mind returns or exchanges, email info@myblindspotair.com within 90 days of receiving the order. Requests made after this period are not eligible under our voluntary money-back guarantee.

For hygiene reasons, we accept exchanges only for unused products in their original packaging. These exchange restrictions do not reduce statutory rights relating to faulty or nonconforming goods.

Marked Delivered but Not Received

If tracking shows your order as delivered but you have not received it, please contact us, preferably within 7 days of the reported delivery date. We will investigate with the delivery provider and determine an appropriate resolution, which may include a refund or replacement. This preferred reporting period does not limit statutory rights.

Refund Processing Times

We aim to inspect and process returns within 1 business day after receiving them. Once an approved refund is issued, it generally takes 3–7 business days to appear in your account, depending on the bank or payment provider. We will comply with any applicable statutory refund deadlines.

Contact

Blindspot Air
Website: https://myblindspotair.com
Email: info@myblindspotair.com